1. Introduction
Lancartech ("we") respects the privacy of every visitor and client. This privacy policy explains how we collect, use, store, and protect your personal information when you use the lancartech.co.id site and our services.
2. Information We Collect
We may collect the following information:
- Information you provide directly: name, email, phone, company, and project details submitted via contact forms.
- Automatic information: IP address, browser type, pages visited, and visit duration for analytics.
- Cookies: we use cookies to improve user experience and anonymous analytics.
3. How We Use Information
- Respond to consultation requests and send project proposals.
- Provide the services you request and project-related communication.
- Analyze site usage to improve service quality.
- Send marketing emails (only if you opt in).
4. Information Sharing
We do not sell or rent your personal data. Data is only shared with:
- Trusted service providers (hosting, email, analytics) bound by confidentiality.
- Legal authorities if required by applicable law.
5. Data Security
We implement reasonable technical and organizational security measures (HTTPS, at-rest encryption, restricted access) to protect your data. However, no internet transmission method is 100% secure.
6. Your Rights
You have the right to:
- Access personal data we store about you.
- Correct inaccurate data.
- Request data deletion (right to be forgotten).
- Opt out of marketing communications.
To exercise these rights, contact us at [email protected].
7. Data Retention
We retain personal data as long as needed for service delivery or as required by law (generally 5 years for project and financial documentation).
8. Policy Changes
We may update this policy at any time. Significant changes will be announced via email or site notice.
9. Contact
Questions about this privacy policy can be sent to [email protected].